Return Policy

Last updated October 1st, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and mail your return to the following address:

Attn: Returns

Doreen Selly Shoes

9617 Bald Hill Road

Bowie, MD 20721

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return. 

RESTOCKING FEES

All returns will attract a 30% restocking fee based on the original purchase price of the shoes.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please email us at doreensellyshoes@gmail.com

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14 Days Return

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